Product - Built & Operated - 2025
BookLocalPG
A free local services marketplace - two booking flows, full provider dashboard, live in Prince George, BC.
Product StrategyWeb ApplicationMarketplace & DirectoryUI/UX Design

The work
What we built.
- Public marketplace - browse providers by category, rich profiles, messaging, reviews, and self-service cancellation from email links
- Two booking flows: fixed-price services with instant calendar booking, and hourly-rate services with customer requests, provider follow-up, and optional photo attachments
- Full provider dashboard - bookings, calendar, services and categories, quote requests, review responses, review invites for off-platform customers, notification history, and configurable appointment reminders
- Strong account boundaries so each provider only sees their own customers, bookings, and settings
- Automated emails for bookings and key events; optional verification before customers complete a booking; simple one-time donations to support the free platform
- Admin tools for provider accounts, signup controls, and targeted profile-completion campaigns